While I understand v8 of Surveillance Station is in beta, I didn't expect it to invalidate one if my licenses. I have the built in 2 camera licenses and I purchased 2 additional 4pack (CPL4) licenses. Right after I upgraded Surveillance Station decided to mark one of my licenses as INVALID. It then prompted me to either add more licenses or remove cameras. I have a total of 9 cameras with 10 licenses. Aug 11, 2013 This video is about How to Order Synology IP Camera License Slightly Cheaper and Faster I have no connection to this company what so ever. In theory even if one of my CPL4 licenses are marked as invalid that would leave me with 6 active licenses, but Surveillance Station knocked all cameras off and deactivated them. If I have 6 remaining valid licenses why can't I activate 6 cameras while synology troubleshoots why one of my licenses were invalidated. I should have the ability to have camera active that corresponds to the number of camera licenses I have Now back to the bigger problem.why was my license key marked as invalid? I've been using my keys for over a year and then upon upgrade it invalidates on of them? Synology should build in a safeguard that it checks licenses prior to upgrading and if there is going to be a problem it flags it. Station 6 Pizza ChampaignVery simple to look up licenses. I've read older forums that said people received invalid licenses when they upgraded from v6 to v7 of Surveillance Station. You would think that for this upgrade you do a root cause analysis and lessons learned based upon the previous upgrade so you prevent them from happening again. I called tech support and they said we need time to review the ticket. When the entire system goes down this should be escalated and looked into immediately. Briboynyc wrote:Ticket opened, but rather than considering possible issues related to the beta rollout it became prove your the owner of the license key. Tech support and troubleshooting is about 'SUPPORT' and not trying to accuse people of having fraudulent licenses. Rather than looking into possibilities of how this could be happening it becomes a futile effort of support saying unless you prove with a receipt and license booklet your the owner we won't support you. I mean, they're literally just asking for proof you actually bought the keys from somewhere legitimate and not somewhere that sold the keys to multiple people. Would you whine and complain to the MPAA if you bought a movie from some dude back alley wearing a trenchcoat and it didn't play? Probably not, because then they'd just say you should have bought from somewhere that doesn't raise 10 kinds of red flags. It sounds like instead of just doing something relatively simple, which probably would have taken all of a few seconds, you chose to complain about it for some reason. Synology Surveillance Station 6 License CrackBriboynyc wrote:Ticket opened, but rather than considering possible issues related to the beta rollout it became prove your the owner of the license key. Tech support and troubleshooting is about 'SUPPORT' and not trying to accuse people of having fraudulent licenses. Rather than looking into possibilities of how this could be happening it becomes a futile effort of support saying unless you prove with a receipt and license booklet your the owner we won't support you. I mean, they're literally just asking for proof you actually bought the keys from somewhere legitimate and not somewhere that sold the keys to multiple people. Would you whine and complain to the MPAA if you bought a movie from some dude back alley wearing a trenchcoat and it didn't play?
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